Shipping Policy

Pages are updated regularly. Shipment of in-stock items will be within 2 business days if credit card order. Personal checks will require 5 business days to clear. If item not in stock, you will be advised of availability and may cancel your order if time frame is not acceptable.
Privacy Policy
Introduction
Grandma Girl Dolls respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Grandma Girl Web site. You as our valued customer can be assured we will never sell or give our customer mailing lists to other companies or firms.
Part I. Information CollectionGrandma Girl collects information through our Web site at several points. We collect the following information about primary visitors: web site addresses, internet service providers.
We may also collect the names, addresses and telephone numbers which our users divulge about other people, [such as referrals or gift purchases.] Grandma Girl does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
We verify the accuracy of this information by comparing registered user data with that collected automatically.
We collect this information through registration forms, click stream tracking, automatic logging files, and so on. The information is collected voluntary and involuntary. To receive our products and services, personal information such as name, address telephone number, email address and credit card information is mandatory because this is necessary to quickly process an order and facilitate credit card processing.

We do employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable Grandma Girl to track usage patterns and deliver customized content to users. Our cookies do not have an expiration date. Our cookies do collect personally identifiable information. This information is collected so that regular customers can expedite the purchasing of items through our web store.
Part II. Information Usage.
The information collected by Grandma Girl will be used for our business purposes only. Users who provide information will receive email announcements or advertisements via email or regular mail.
Registered users will receive additional announcements from us about products, services, special deals, and in the future a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
The information we collect will be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our Web site with data from other sources.
We may share data with the following third parties: shipping companies, such as United States Post Office and United Parcel Service, credit card companies. These third parties will use the information as follows: to ship purchased items to you the customer, and to complete a sales transaction.
In the future our Web site might offer chats, forums or message boards. Please be advised that information posted in these venues becomes public knowledge.
If our policy on information collection or uses changes, will advise you by posting the changes here on our privacy policy page, and via email to our registered customers.

Part III. Access to Information
Grandma Girl maintains the accuracy of our information by updating our customer lists periodically. Users may access their own personal information and contact us about inaccuracies they may find by requesting via mail the information we have in our records. Users may delete their information from our database by requesting in writing that we delete their records.
Part IV. Problem Resolution
If problems arise, users may contact Grandma Girl by email at rlarry2@bellsouth.com we are committed to resolving disputes within a 90 day time frame.
Part V. Data Storage and Security
Grandma Girl protects user information with the following security measures: secure servers, firewalls, SSL encryption and other technology and procedures used to protect consumer privacy.